How we use your information
CCA never make your personal details available to any other company for marketing purposes. CCA (and our representatives) may hold your personal details in order to process your order and maintain your account for research purposes.
If you order with us we store and send you the details of your order as well as our general terms via email. You can find the terms here at all times. The details about your recent orders can be found in your My Account page once you have logged in.
If you have registered to receive emails from CCA, you can remove your email address from the list at any time by using the links in the emails that are sent to you. We will never make your personal details available to other companies for marketing purposes.
We will endeavour to make all our communications clear in their intent. We will endeavour not to overuse your personal data.
Individuals supplying CCA with the email address of their friend via our campaigns should first confirm that the friend consents to their email address being supplied.
All email addresses supplied to us via the recommend a friend email campaign will be sent one email advising of the recommendation and will be given the option to supply further details and opt in to the CCA emails.
They allow us to remember whether you are logged in to the site, to remember what items you had in your shopping basket, to serve you with content tailored specifically for you and to help us learn about how you like to use our website and where we can make it better.
CCA will never disclose your personal details to any third parties. All data passed by cookies is anonymous and will never contain your name, address, telephone number or payment details.
Access to your data
You have a right to access the personal data that we hold on you under the Data Protection Act 1998. You must make your request in writing, enclosing a fee of £10, explaining clearly the information that you wish to be supplied.
Please address your request to:
Direct Marketing Manager,
Cancel Cancer Africa,
Kemp House, 152 – 160 City Rd, London EC1V 2NX
Use and storage of data
If you have registered with us, or ordered items from us, we will have your email address, telephone number, postal address and the method you chose to make your purchase with. If you chose to have a delivery made to a third party address, then that will also be held on our records.
We maintain an order history of your purchase(s), which allows you and us to track your deliveries and review past purchases. We may offer you a promotion or reward we think you might like based on your order history.
We currently plan on keeping all consumer data until we have completed a review and developed plans for its archiving, deletion or depersonalize. This review will be complete within 14-18 months.
The data that we collect from you may be transferred, processed and stored at a destination outside the European Economic Area (“EEA”).
We do not store any payment details. Once you have entered your payment details into the site we will use them for the transaction they have been entered for and that transaction only.
Third Party Cookie Use
CCA will not disclose your personal details to any third party – for example, all data collected is anonymous and will not contain the name, address, telephone number, email address or IP address.
To prevent any unauthorized persons accessing your data, it is protected throughout the payment process.
Your personal and payment details are captured online using industry-standard technology, which encrypts all information to make it secure.
When you visit any of the secure areas of our site you’ll notice that the web address begins ‘https’ and a padlock icon appears in the address bar.
We also use the ‘Extended Validation’ certificate, so if you are using Internet Explorer 7 you will see confirmation that our identity has been verified.